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John W Snyder

Just Carrying On

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Customer Service is kind of important

Okay, it's very important.

I've been thinking a lot about customer service. No matter what your job is, customer service should be a very important part of it. We see it every day in the world. Today at Starbucks I had great customer service. I'm sure you had good/great customer service somewhere as well. You also probably had decent or bad customer service. Customer service is what keeps people coming back.

But what does customer service in your church look like. I have been to some churches with terrible customer service and some with the best ever. I think it should be a goal for every church to have better customer service than the business around the corner or down the road.

I guess the best way to put it is, "Don't suck at customer service".

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